User data deletion policy

Effective Date: 2024-11-04

Introduction

At Interchain.me, we respect your privacy and are committed to protecting your personal data. This User Data Deletion Policy explains your rights regarding the deletion of your personal data and the procedures to exercise those rights.

Your Right to Data Deletion

Under applicable data protection laws, you have the right to request the deletion of your personal data that we have collected and processed. This includes information provided during account registration, comments, contact forms, and any other interactions with our Services.

How to Request Data Deletion

To request the deletion of your personal data, please contact us using one of the following methods:

• Email: privacy@interchain.me
• Contact Form: https://interchain.me/contact

Please include the following information in your request:

• Your full name
• The email address associated with your account or interactions
• A detailed description of the data you wish to have deleted

We may need to verify your identity before processing your request to ensure the security of your data.

Processing Your Request

Upon receiving your request, we will:

1. Acknowledge receipt of your request within [X] business days.
2. Verify your identity to prevent unauthorized deletion requests.
3. Process your request and delete your personal data within [30] days, unless an extension is necessary and permitted by law.

We will confirm the completion of your request once your data has been deleted.

Exceptions to Data Deletion

Legal Obligations

We may retain certain personal data if required to comply with legal obligations, such as:

• Record-keeping for tax, audit, or compliance purposes
• Resolving disputes or enforcing our agreements

Contractual Agreements

If you have entered into a separate agreement with us—such as a release form authorizing the use and distribution of your contributions to our podcasts or other content—we may retain and continue to use that data as permitted under the terms of that agreement. This includes, but is not limited to:

• Audio recordings
• Written submissions
• Images and likenesses

In such cases, the agreed-upon terms in the release form or contract will take precedence over this Data Deletion Policy.

Data We Cannot Delete

Certain data may not be deleted due to technical limitations or if it has been anonymized and aggregated in a way that it cannot be linked back to you.

Third-Party Services

If your personal data has been shared with third-party service providers as described in our Privacy Policy, we will inform them of your deletion request where feasible.

Please note that we are not responsible for removing your data from third-party platforms (e.g., social media sites) if you have independently shared content through those services.

Data Security

We implement appropriate technical and organizational measures to protect your personal data during the deletion process to prevent unauthorized access or disclosure.

Changes to This Policy

We may update this User Data Deletion Policy from time to time. Any changes will be effective immediately upon posting the revised policy on our Website. We encourage you to review this policy periodically for any updates.

Contact Information

If you have any questions or concerns about this User Data Deletion Policy or our data practices, please contact us at:

• Email: privacy@interchain.me
• Mailing Address: PO Box 1, Ubud, Bali, 80571 Indonesia

Please note that this User Data Deletion Policy may be updated from time to time. We encourage you to review this policy periodically for any changes.